Louise Goswami
Head of Library and Knowledge Services
Directorate of Innovation and Transformation
Health Education England
Louise Goswami works for Health Education England as Head of Library and Knowledge Services working across London and Kent, Surrey and Sussex. She is also the lead for the Knowledge for Healthcare work associated with mobilising evidence and knowledge. Prior to joining the NHS Louise worked as a Knowledge Manager for Accenture and an Information Scientist for Hewlett Packard. Louise has
masters
degrees in Library and Information Management, Business Administration and Healthcare Leadership. She is a chartered member of CILIP, the library and information association.
Alison Day
Project Manager
Knowledge for Healthcare
Alison Day has worked within NHS health libraries for over 13 years, spending the last 10 years leading a service for NHS staff based across Dorset in the South of England. In 2016 Alison took a secondment to work for Health Education England as a Project Manager for Knowledge for Healthcare supporting the Mobilising Evidence and Knowledge work stream. Alison has a
masters
degree in Information and Library Studies and is a chartered member of CILIP, the library and information association.
Paul Corney
Co-author the KM Cookbook, a member of the BSI KM Standards Committee and President Elect of CILIP.
Paul's career spans more than 5 decades: in that time he has maintained a portfolio of acitivities working at senior and board level across a range of industries and geographical locations: finance; development / 3rd sector; energy; government/public
sector; information; knowledge management; law; leisure; retail; and software. He has recently been working on the Cobra Committee at Eastbourne Council working on their response to COVID-19.
Monica Danese Perrin
Lead Knowledge Architect, Lloyds Banking Group
Monica is a Knowledge Management expert with 20 years experience developing and implementing knowledge solutions. She is passionate about creating smart, ambidextrous organisations.
At Lloyd's, Monica has been creating people-centred change though Communities of Practice. By collaborating with Agile Coaches, they began by identifying capability gaps and deciding what communities to introduce first. Her focus was on a Hub & Spoke model to scale and connect capability across the organisation. Using collaboration tools, she was able to drive new capture processes to improve knowledge findability and these tools are effectively used for knowledge creation, sharing and storage. Her approach supported the people and organisational transformation to an agile culture as at least 70,000 employees actively use the tools she introduced.
Monica has a Masters in KM and is looking to start a Fellowship with CILIP.
Lorraine Murtagh
Knowledge and Standard Manager, United Utilities
Lorraine worked in the banking industry for 10 years before working in the North West for United Utilities where she has been for 25 years. She has worked across numerous departments such as customer service enquiries, customer billing, customer complaints, people change manager, lead trainer and the project world. She is currently working as part of UU’s Engineering Department, I am in my 4th year as a Knowledge and Standards Manager. The team are the custodians of UU’s Engineering Asset Standards & technical knowledge and they nurture knowledge communities.
Lorraine is working towards the KM Chartership with CILIP.
Paul Hector
Advisor for Communication and Information - UNESCO's Regional Bureau for Sciences in the Arab States
Paul joined UNESCO in 2000 under its Young Professionals Programme. He has supported project initiatives and policy actions in Africa, South America, Asia-Pacific and the Middle East that promote access to information and knowledge for development.
His work has addressed inequalities in access to digital networks linked to issues of gender, language, literacy, island/rural living and disability.
Initially trained as a civil and structural engineer, he holds doctoral degrees in Management Science as well as in Knowledge & Innovation Management. He is involved in various academic international conferences and research initiatives and occasionally reviews papers for journals in his fields of expertise. Paul has authored book chapters, conference and journal papers developed various courses and lectured in postgraduate business schools.
Paul is an alumnus of the J. William Fulbright Fellowship and US State Department International Visitor Leadership Programmes.
Janice Record
Director of Knowledge, DLA Piper
Janice Record is the Director of Knowledge for DLA Piper and leads the development and implementation of the firm's strategy for knowledge capture, flow and use across more than 30 countries spanning Europe, Middle East, Africa and Asia Pacific
regions. She is also responsible for the acquisition of knowledge and information that the firm needs to ensure that, together with its lawyers' collective expertise, it is able to deliver high quality legal services and value to its
clients.
Janice is a solicitor and has been involved in legal KM at DLA Piper since 2006. She has worked both in the UK and for the past decade in Hong Kong, supporting the firm's Asia practice. This experience and her own multi-cultural
background has fuelled her interest in the complexities of implementing KM across multiple geographies and the challenges brought about by language, cultural and market differences. A keen baker who, twice a year, subjects herself to
6-hour labours of love in creating elaborate birthday cakes for her children, Janice thrives on difficult challenges and the perseverance needed to see them through.
David A Smith M.A.,Dip Lib, MCLIP, FIRMS
Government Head of Profession for Knowledge and Information Management
Deputy Director: Knowledge and Information Management, Ministry of Housing, Communities and Local Government
David is a Deputy Director at the Ministry of Housing, Communities and Local Government, leading on Information Management and Governance, and providing library and records management services to other Government Departments. He is also the
Government’s Head of Profession for Knowledge and Information Management Professionals in the Civil Service. He has worked in a number of Government Departments and the European Parliament, and sits on the Senior Steering Board
for the Better Information For Better Government initiative and the National Archives FOI Act s46 Steering Committee. A former chair of the Association of Departmental Records Officer and the Committee of Departmental Librarians,
he currently chairs the Government’s Knowledge and Information Management Leaders and sits on the Information and Records Management Society’s Accreditation Sub-Committee. He is a Chartered member of CILIP and a Fellow of IRMS.
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